Troubleshooting For Water Feature

Here are several tips you might want to know before or after buying a water feature.

Water pump seems not pumping?

• See if the power is correctly connected.

• Check if there is enough water inside the water feature.

• Make sure the pump and tubing for any form of obstruction.

• Remove the cover on the side of the pump (the flow adjuster) which will reveal the pump impeller, gently turn the rotor to check that it is not broken or jammed.

The pump is pumping but the water flow doesn’t seem to be strong enough?

• Ensure the flow regulator on the pump is turned up

• Make sure the pump is fully covered in water

The pump has started to make a slight rattling noise, what do I need to do?

• Unplug the power supply and check the rota assembly by removing the pump cover and rotor plate front.

• Grip the impellor and gently take out the rotor assembly from the pump. This can then be rinsed with the pump housing to remove any debris or grit.

• If during this process you find any breakage or surface damage is found on the rotor assembly please contact our sales team sales@emventureliving.com